AI telecaller for Indian businesses.
An AI calling agent that answers lead calls, rings back new enquiries, asks your qualifying questions in the caller’s language and leaves your team a clean record - so people spend their time on the leads that are ready.
The calls that slip are the ones that matter.
A telecalling team spends much of the day on the same few conversations: confirming interest, asking budget and timeline, explaining the basics, and chasing people who did not pick up. New enquiries arrive in the evening and get called the next morning, by which time the prospect has spoken to someone else. An AI voice calling agent takes those routine calls at any hour and writes down what was said, so your telecallers start the day with qualified leads instead of a list of names.
Inbound, follow-ups and callbacks.
Inbound lead calls
When a prospect rings the number on your ad, hoarding or website, the agent picks up, answers from your approved information and asks the questions your telecallers would ask.
New-lead follow-up
Post a lead from a website form, your CRM or an automation tool to the Instant Lead Follow-up webhook and a call is queued within about 15 to 30 seconds, still inside your calling rules.
Follow-up campaigns
Pick a number, an agent and a contact list or segment. The agent calls each contact with their own details filled into the script, and each campaign shows connected, pending, no-answer, failed and blocked counts.
Callbacks
If a caller wants to talk later, or a slot they asked for is not free, the agent records a callback request with name, number, preferred time and reason. It appears in Appointments and in your connected tools.
More on inbound call answering, outbound campaigns and calling new leads within seconds.
Your questions, asked the same way every time.
You write the questions into the agent’s instructions and choose the fields to pull from every transcript. The agent asks them in order, accepts answers in mixed language, and does not invent prices or availability: with strict mode on, anything outside your knowledge base is passed to the team.
- Need, budget, location and timeline, or any field you define
- Interest level and the best time for a person to call
- A site visit, demo or appointment booked on your calendar
- Transcript, summary and recording on every call
- Leads sent to Zoho CRM, ArthaLeads, Slack, Google Sheets or a webhook
- Earlier calls from the same number, shown together in Calls history
A follow-up call to a website enquiry, in Hinglish.
A written example to show the style of call, with an English gloss under each line. It is not a recording of a customer call, and the business name is a placeholder.
AI telecaller
नमस्ते प्रिया जी, मैं ABC Academy से AI assistant बात कर रही हूँ। आपने कल website पर weekend batch के लिए enquiry की थी, दो मिनट बात हो सकती है?
Hello Priya ji, I am an AI assistant from ABC Academy. You enquired about the weekend batch on the website yesterday; can we talk for two minutes?
Lead
हाँ, बताइए। Fees कितनी हैं और classes कब से शुरू हैं?
Yes, tell me. How much are the fees and when do the classes start?
AI telecaller
Weekend batch अगले महीने 5 तारीख़ से शुरू है। Fees की exact details हमारी counsellor आपको बता देंगी। आप online classes लेंगी या centre पर?
The weekend batch starts on the 5th of next month. Our counsellor will give you the exact fee details. Will you take online classes or at the centre?
Lead
Centre पर। लेकिन अभी मैं office में हूँ, शाम को call कर सकते हैं?
At the centre. But I am at the office right now; can you call in the evening?
AI telecaller
ज़रूर। मैंने आज शाम 6:30 बजे counsellor के call के लिए note कर लिया है। धन्यवाद प्रिया जी!
Of course. I have noted a call from the counsellor at 6:30 this evening. Thank you, Priya ji!
The fee question goes to a person because it is not in the agent’s approved answers. Preferred mode and the callback time are saved on the call for the counsellor.
Calls in the lead’s language
The agent opens in the language you set and follows the caller if they switch. It speaks English and these Indian languages:
Handing over to a person
On phone calls, set a transfer number and the agent can dial your colleague into the same call, staying on until they answer. If the transfer does not go through, it takes a callback request instead. Website widget calls run in the browser and cannot be transferred to a phone. See functions and transfer.
Checks that run before every outbound dial.
These are dashboard settings enforced by the system, not instructions the agent could ignore. They help you meet your obligations; they do not replace them.
Do-Not-Call list
Every outbound dial is checked against your Do-Not-Call list first. When someone asks not to be called again, the agent adds them itself. Blocked contacts are counted, not called.
Calling window
With the calling window enforced, dials outside your permitted hours and days are blocked automatically, in the contact’s timezone.
Retries you control
Set the maximum attempts per contact and how many minutes to wait before a retry. With one attempt, a contact who does not answer is not called again by that campaign.
Spoken consent
Turn on spoken consent and the agent’s first reply asks whether recording and follow-up are okay. If the person declines, the recording is discarded and no personal details are collected.
Details: calling window and Do-Not-Call and consent, recording and retention.
Where it does not replace your telecallers.
- Negotiation and closing. Discounts, payment plans and the final decision need a person who can make commitments. The agent books that conversation.
- Relationship calls. Long-standing customers, complaints and sensitive situations are better handled by someone who knows the history.
- Cold lists. The agent works best on people who enquired or are already customers. It is not a tool for calling numbers without consent.
Start with one lead source.
- 1
Pick a source
Website form leads or one inbound number. Leave the rest of the team’s list as it is.
- 2
Write the script
The questions to ask, what the agent may answer, and when to hand over.
- 3
Test hard calls
Use the Testing Lab: busy lead, language switch, price question, request for a person.
- 4
Review and widen
Read a week of transcripts with your team lead, fix the knowledge base, then add sources.
Property teams can start from AI calling for real estate; reminder and collection calls are covered under finance and collections. For a whole support floor, see AI call center software.
AI telecaller questions.
The things people ask us most. If yours isn’t here, talk to us and a person will reply.
Ask us directlyAn AI voice agent that does the routine part of a telecaller’s job: answering lead calls, calling new enquiries back, asking qualifying questions, booking a visit or appointment and recording the outcome. Your team then calls the leads that need a person, with the transcript and captured details in hand.
They describe the same idea from different angles. Telecaller is the role your team already knows; calling agent and voice calling agent describe the software. In Vistrow Voice it is one agent that you can put on inbound phone calls, outbound campaigns and the website call widget.
On phone calls, yes. Set a transfer number on the agent and it dials your colleague into the same call and stays on until they answer. If nobody picks up it offers a callback. Website widget calls cannot be transferred to a phone, so the agent takes a callback number instead.
Every outbound dial is checked against your own Do-Not-Call list and, when enforced, your calling window. The agent adds people who ask not to be called again. These controls help you comply; you remain responsible for your own consent and telemarketing obligations, including the national registry.
Hindi and English plus Marathi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam, Punjabi and Odia. It opens in the language you set and follows the caller if they switch, including Hinglish and other mixed speech.
You set a concurrent-call limit per campaign, and actual throughput depends on your workspace and the channels on your telephony account. Start with a small list, read the transcripts, and tell us your expected peak during a demo so we can confirm what your setup supports.
Bring one lead list to a demo.
Tell us who you call and what you ask, and we will show the agent making that call - and handing over the rest.
- No signup needed
- 5 free calls
- 11 languages