01
Understand the failure
Capture what is broken and what the caller already tried.
भारत के लिए/Built for BHARAT
Solutions · Support & Helpdesk
Resolve tier-1 on the first ring.
Artha resolves routine support calls grounded in your knowledge base, and hands the tricky ones to a human with full context.
87
11 native + 76 global
24/7
Always answering
3
Inbound · outbound · web
Helpdesk demo
Tap to talk
Try Artha, no signup required
5/5 free calls left
Native support
Hindi · Tamil +9 more
Low latency
Real-time · emotion-aware
You’ll be talking to NovaDesk — a demo business we made up, answered live by Artha. Try a missing password-reset email, a billing question, or a support escalation.
Choose a real call
Don’t watch a generic demo. Test the work.
Pick a situation your team handles today, then say the sample line—or use your own words. Artha stays in role as NovaDesk.
Say this to Artha
“Password reset email अभी तक नहीं आया.”
What Artha does
Acknowledges the failed attempt, checks the simple causes one at a time and avoids making the caller repeat themselves.
Useful outcome
Resolved step or a clean escalation with attempted actions.
Why teams switch
Where the current workflow breaks.
Long queues
Callers wait on hold for simple answers. Artha resolves them instantly.
Inconsistent answers
Every response is grounded in your knowledge base, so answers stay accurate.
Messy escalations
Hands off to a human with the full transcript and context attached.
During every call
How the conversation becomes an outcome.
02
Use approved knowledge
Answer from your help content and account-safe integrations.
03
Try one useful step
Guide the caller one action at a time and wait for the result.
04
Resolve or hand off
Close the issue or escalate with transcript and attempted steps attached.
After the call
Example recordSupport ticket context
IssuePassword-reset email missing
Already triedResend · spam folder checked
SentimentFrustrated
OutcomeEscalated to account support
Example only. Your agent captures the fields and outcomes configured for your workflow.
What your team receives
No manual call reconstruction.
- Tier-1 resolution
- Knowledge-grounded answers
- Context-rich handoff
- Transcript logging
Connected workflow
The call should update the tools your team already uses.
Ticketing system
Create or update a ticket with the complete conversation context.
Knowledge base
Ground answers in your approved support documentation.
Human handoff
Transfer or schedule a callback without asking the caller to start again.
Boundaries matter
What Artha must never improvise.
Useful automation is grounded, auditable and honest about when a person needs to take over.
Never repeat troubleshooting the caller already completed.
Never invent account status, billing decisions or a resolution timeline.
Escalate when the caller requests a human or the issue leaves approved knowledge.
FAQ
Questions, answered.
The things people ask us most. If yours isn’t here, talk to us — a person replies.
Ask us directlyRoutine, repetitive questions grounded in your knowledge base - timings, policies, status checks, and the like.
Artha hands off with the full transcript and context attached, so your team never has to ask the caller to repeat themselves.
Yes - upload your docs and Artha answers only from that material when strict mode is on.
Live demo
Ready to try Artha for Support & Helpdesk?
Try Artha live in your browser, or book a walkthrough with our team.
- No signup needed
- 5 free calls
- 87 languages