Find a call, transcript or recording
Search, filter and open any call's details.
All Calls History lists every call across Web, Website Widget and Phone.
- Filter by channel, feedback or direction; search by name or number; change the sort order.
- Drag a column divider to resize; the column button resets widths.
- Website / Page shows the site and the exact page a widget call started from.
Call details
Click a caller to open details: the full transcript, recording playback and download, captured lead fields, CRM delivery status (with re-send), and earlier calls from the same number.
