A call answering service that never puts the kettle on.
Vistrow Voice answers your business calls while you are on a job, with a customer or off for the evening. It answers questions, books the visit or takes a proper message, and puts urgent calls straight through to your mobile.
24/7
Call answering
$99
A month, from
3+
Calls at once
What is an AI call answering service?
An AI call answering service answers your business calls with a voice agent instead of a remote receptionist. Vistrow Voice picks up in your business name at any hour, answers common questions, books into your diary, takes the caller’s details and puts urgent calls through to your mobile, then sends you a written summary of every call.
Vistrow Voice is an AI calling agent and AI voice-agent platform for phone and web conversations, built in India.
Comparing options? Read the sourced comparisons
Key facts
- What it does
- Answers in your business name, books into your diary, takes messages and puts urgent calls through to you.
- Price
- $99 a month on Launch (250 standard minutes), $299 on Grow (1,200), $699 on Pro (3,000), before tax. No setup fee.
- Languages
- 130+ languages. American and British English voices are set up with you on request, and the agent follows callers who switch to Hindi, Punjabi or another Indian language.
- Setup
- Build an agent in the dashboard and test it in your browser the same day. A new account gets 10 trial credits with no card.
- Phone line
- Runs on a number from your own telephony provider (Plivo or any SIP trunk), billed by them. The website call button needs no number.
You cannot answer the phone from under a sink.
For a plumber, electrician, letting agent or small practice, the phone rings at the worst moment: up a ladder, in a meeting, driving between jobs. Let it ring and the caller rings the next firm. Answer it and the job in front of you suffers.
A telephone answering service fixes that. A traditional one puts a remote receptionist on the line who takes a message and emails it over. An AI call answering service answers just as politely, but it can also give the caller an answer, book a slot in your diary and decide which calls are urgent enough to put through to you.
- Every call answered in your business name, including evenings and weekends
- Messages with the caller’s name, number and what they need
- Visits and appointments booked into your diary on the call
- Urgent calls put through to your mobile
Set up in an afternoon, in three steps.
Tell it what a good receptionist would know, test it, then point your calls at it.
Step 1: Tell it about your business
Your services, areas covered, opening hours, call-out policy and what counts as an emergency go into the knowledge base.Step 2: Ring it yourself
Test it in the browser from the dashboard with the questions customers really ask, and tidy up any answer you do not like.Step 3: Send your calls to it
Route a number from your own phone provider to the agent. Send every call, only the ones you miss (if your provider can divert on no answer), or only out-of-hours calls with call windows on Grow and Pro.
More than a message-taking service.
Callers get an answer or a booking while they are still on the line, and you get a tidy record of every call.
Answers the usual questions
Prices you are happy to quote, areas you cover, opening hours and how bookings work, from information you approve.
Books visits and appointments
Offers free slots inside your working hours and syncs with Google Calendar or Cal.com. More on AI appointment booking.
Puts urgent calls through
A leak, a lockout or anything you mark as urgent is transferred to your mobile, and the agent stays on until you answer.
Takes proper messages
Name, number, address and the reason for the call are saved on the call record and can go to Slack, Google Sheets or a webhook.
Out-of-hours cover
Evening and weekend calls answered, with a summary waiting for you in the morning. See after hours answering.
Several calls at once
Three callers at once on Launch, five on Grow and 25 on Pro, so nobody hears an engaged tone.
Hear it switch to a British accent.
In this sample the agent opens in American English, the caller answers in British English, and the agent continues in British English while it books a time. Your own agent can open in a British voice from the first word; voices are set up with you on request.
These are sample calls voiced by our agent voices, not recordings of customer calls. More on the demo calls pages, or talk to Artha live from the button at the top of the page.
Sample call
Artha, AI agent · 0:39
American to British
The agent opens in American English; the caller answers in British English.
0:00 / 0:39
USUS English
UKUK English
Agent continues in British English · 0:14
Agent continues in British English · 0:14
A caller on the way into a meeting books Thursday at half past two.
Demo call voiced by Vistrow Voice. Not a real customer.
Sample conversation: an emergency call to a heating engineer at 7:15 pm.
A short written sample to show the style of call. It is not a recording of a customer call.
AgentGood evening, Brook Heating and Plumbing. How can I help?
- Caller
Hiya, our boiler’s showing a fault and we’ve got no hot water. Can someone come out?
- Agent
Sorry to hear that. Is any water leaking, or is it just the boiler that has stopped?
- Caller
No leak, it’s just stopped.
- Agent
Thanks. I can book the first visit tomorrow at 8 am, or put you through to the engineer on call now. Which would you prefer?
Handing a call to a person
On phone calls, with a transfer number set on the agent
- 1Asks
The caller needs a person
Or your instructions say so.
“Can I speak to someone, please?”
- 2Dials
Artha dials your colleague
Into the same call.
- 3Waits
Artha waits on the line
The caller is not left on hold music while it rings.
“Connecting you to our team now.”
- 4Answered
Your colleague takes over
Artha steps back. The call record keeps the transcript and summary.
Transferred
If the transfer does not go through
Artha apologises and takes a callback request
Name, number and preferred time, saved to the call.
Website calls
Callback instead of transfer
Browser calls cannot be transferred to a phone, so Artha takes a callback number instead.
Hear it on a real call before you decide.
Artha answers in your language, works on your number and your website, and leaves a record of every call.
Consent and recording, your call
Require spoken consent, switch recording on or off and set how many days records are kept.
American and British voices
English voices with an American or British accent, set up with you on request.
Phone and website
The same agent answers your business number and the call button on your site.
Every call logged
Transcript, summary and the details captured, plus the audio if recording is on.
Receptionist, call answering service or AI?
Typical published UK costs, for comparison only. Our plans are priced in US dollars.
| Question | Part-time or full-time receptionist | Live telephone answering service | Vistrow Voice AI call answering |
|---|---|---|---|
| Typical cost | At least £12.71 an hour (National Living Wage from 1 April 2026), about £24,800 a year for 37.5 hours a week, before employer National Insurance, pension and holiday cover | Planet Bronze: £99.99 a month for 30 messages, then £1.95 a message | Launch $99 a month with 250 standard minutes; Grow $299 with 1,200 |
| Hours covered | Office hours, with gaps for breaks and holidays | Often extended or 24/7, depending on the package | Any hour your route allows |
| What the caller gets | A person who knows the business | A message taken from a script | An answer, a booking or a message, and urgent calls put through |
| Calls at once | One | Depends on staffing | 3 on Launch, 5 on Grow, 25 on Pro |
| What you receive | A note or a word later | An email or text per message | Transcript, summary and captured details for every call |
Sources, checked 13 November 2026: GOV.UK National Minimum Wage and National Living Wage rates; Planet telephone answering service packages. Prices change; check each provider before you decide.
A tidy summary, not a list of missed calls.
Each call lands in Calls history with a transcript, a short summary and the details the agent captured: name, number, postcode, what the job is. Send them to Slack, Google Sheets or a webhook on any plan, or to Zoho CRM or GoHighLevel on Grow and Pro.
You choose whether calls are recorded, can ask for spoken consent at the start, and can set how many days records are kept.
How much does an AI call answering service cost?
Plans cost $99 a month on Launch with 250 standard minutes, $299 on Grow with 1,200 and $699 on Pro with 3,000, before tax. One price list for every country outside India. The plan covers the platform; call minutes are included.
Launch
Most sole traders start here$99 a month
- 250 standard call minutes included
- 3 calls at once
- Extra standard minute $0.125
- Inbound calls and the website call button
- Diary booking with Google Calendar and Cal.com sync
Grow
$299 a month
- 1,200 standard call minutes included
- 5 calls at once
- Extra standard minute $0.1125
- Out-of-hours windows and active days per number
- Outbound calls, instant lead calls and CRM sync
Pro
$699 a month
- 3,000 standard call minutes included
- 25 calls at once
- Extra standard minute $0.10
- Unlimited agents and seats
- Priority support and onboarding included
Prices before tax. Annual billing charges 11 months for 12. Premium voices use more minutes per call minute; phone calls also need a number from your own telephony provider, billed by them. Ask us about a plan in US dollars.
Built for firms that live on the phone.
Trades: plumbers, electricians, builders
Jobs booked and emergencies put through while you are on site.
Estate and letting agents
Viewing requests booked and maintenance reports logged with the tenant’s details.
Dental and private clinics
Booking and reschedule calls answered while reception checks patients in.
Solicitors and accountants
New enquiries screened and consultations booked, existing clients passed to the team.
Family businesses
Callers who prefer Hindi, Punjabi or Gujarati answered in their language.
Any UK small business
A British-English receptionist with a UK number from your provider.
Try your call answering service before your customers do.
Build the agent, ring it from the browser and only then send your calls to it. Want the AI receptionist view for UK firms? See the AI receptionist UK page.
Call answering service questions, answered.
The things people ask us most. If yours isn’t here, talk to us and a person will reply.
Ask us directlyIt is a telephone answering service run by a voice agent instead of a remote receptionist. It answers in your business name, answers common questions, books appointments, takes messages and puts urgent calls through to you.
Live services publish packages such as £99.99 a month for 30 messages (Planet Bronze, checked 13 November 2026). Our plans are priced in US dollars: Launch is $99 a month with 250 standard call minutes and Grow is $299 with 1,200.
Yes, if your phone provider can divert calls on no answer or when busy to the number routed to the agent. You can also send only out-of-hours calls with call windows on Grow and Pro, or send every call.
Yes, on phone calls. You set a transfer number and describe what counts as urgent, and the agent dials you and stays on the line until you answer.
British English voices are set up with you on request, so the agent can answer in a British accent from the first word.
You control the opening line, spoken consent, whether calls are recorded and how many days records are kept. Call data is stored in the United States and calls are processed in India, so check that with your data protection lead; the AI receptionist UK page has the details.
No. Keep your provider and route a number to the agent, or divert your existing number to one that is.
Keep reading.
Ring the AI before your customers do.
Talk to Artha live in your browser, or book a walkthrough with your own calls.
- No signup needed
- Free to try
- 130+ languages
Related guides
Comparing a staffed answering team with AI? Read AI receptionist vs virtual receptionist: cost, hours and when each fits.