Vistrow Voice
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भारत के लिए/Built for BHARAT

Solutions · Insurance

AI calling for insurance renewals and enquiries.

Artha calls policyholders before a premium is due and calls back new quote requests (Grow and Pro), answers general questions on documents and claim steps from your approved information, and passes anything policy-specific to a licensed advisor, in Hindi, English and 9 more Indian languages.

130+

Languages

24/7

Answering

3

Channels

AI calling for insurance: an Indian insurance advisor at his desk checks renewal appointments booked by the AI agent in the Vistrow Voice dashboard on his laptop
The advisor works on his files while the AI agent makes the renewal reminder calls.
Quick answerUpdated

What can an AI voice agent do for an insurance business?

An AI voice agent calls policyholders before premiums are due, calls new quote requests back within seconds and answers general questions on documents and claim steps from information you approve. Vistrow Voice books or transfers to a licensed advisor for anything policy-specific, never quotes premiums or decides claims, and saves every call with a transcript.

Vistrow Voice is an AI calling agent and AI voice-agent platform for phone and web conversations, built in India.

Key facts

What it does
Renewal reminders, instant quote call-backs and general policy questions, with handoff to an advisor.
Price
₹4,999 a month on Launch (250 standard minutes), ₹14,999 on Grow (1,200), ₹34,999 on Pro (3,000), before 18% GST. No setup fee.
Plan needed
Outbound campaigns are on every plan: Launch (₹4,999 a month) includes 5 campaigns a month with up to 500 contacts each, one call at a time; Grow (₹14,999 a month) and Pro have unlimited campaigns. Instant lead calls need Grow or Pro. Prices before GST.
Languages
130+ languages, including English, Hindi and 9 other Indian languages. The agent switches when the caller does, Hinglish included.
Limits
Never quotes a premium, coverage or claim decision; those questions go to your team with the details taken.
Hear the calls

Hear the calls your team takes.

Real two-voice demo calls for this industry. Each one starts in one language and Artha follows the caller into theirs.

Sample call

Artha, AI agent · 0:33

English to हिन्दी

The agent opens in English; the caller answers in Hindi.

0:00 / 0:33

ENEnglish

HIहिन्दी · Hindi

Agent switched automatically · 0:10

  1. Agent continues in हिन्दी · 0:10

Demo call voiced by Vistrow Voice. Not a real customer.

Choose a real call

Test it on a call your team takes today.

Pick a situation your team handles today, then say the sample line or use your own words.

Say this to Artha
“Haan, renewal ka yaad hai, Friday tak kar dunga.”
Start this call

What Artha does

Confirms the policy it is calling about, repeats the due date and notes the date the customer gives.

Useful outcome

A promised renewal date saved for the advisor.

Why teams switch

Where the current workflow breaks.

Outbound campaign progress in the Vistrow Voice dashboard: a Do-Not-Call and calling-window notice, totals, and per-campaign counts for connected, pending, no answer, voicemail and blocked
Per-campaign progress: connected, calling, pending, no answer, voicemail, failed and blocked.

Lapsed renewals

A renewal reminder that never got made is a policy lost. Artha runs renewal calls as a campaign, with retries, inside your calling window.

Quote requests wait

People who ask for a quote are comparing insurers that day. Artha calls new requests within about 15 to 30 seconds (Grow and Pro).

“What is my claim status?”

Status and document questions fill the line. Artha answers the general steps and takes the details for your claims team.

Built to be trusted on a call

Hear it on a real call before you decide.

Artha answers in your language, works on your number and your website, and leaves a record of every call.

Consent and recording, your call

Require spoken consent, switch recording on or off and set how long records are kept.

130+ languages

Hindi, Hinglish and 9 other Indian languages included. The agent follows the caller.

Phone and website

The same agent can answer your number and the call button on your site.

Every call logged

A transcript for every call, plus the lead fields captured and the audio if recording is on.

How call data is handled
During every call

How the conversation becomes an outcome.

  1. Step 1: Understand the request

    Renewal, new quote, document question or claim status.
  2. Step 2: Answer only general facts

    Documents needed, claim steps and office details from your approved information. Never a premium, a coverage decision or a claim outcome.
  3. Step 3: Capture the details

    Policy number, product, family size, city and the date the customer commits to.
  4. Step 4: Hand to a licensed person

    Book an advisor call, transfer on the phone, or send the request to your team with the transcript.
Renewals

Renewal calls that end with a date, not a maybe.

Each reminder follows the same approved script, and the outcome is saved as fields your team can sort.

Checks before every dial

Dashboard settings the system enforces, not lines in a script

  1. 1Check 1

    Do-Not-Call list

    Your list, plus anyone who asked not to be called again.

    Not on the list

  2. 2Check 2

    Calling window

    The hours and days you allow, in your account’s timezone.

    In the window

  3. 3Check 3

    Attempts and retries

    The most attempts per contact, and the gap between them.

    Attempts left

  4. 4Then

    Artha dials

    From your number, to the next contact in the campaign.

Fails a check? It is blocked.

Blocked: counted, not called

The campaign shows it with its blocked count.

Every outbound dial is checked against the Do-Not-Call list, the calling window and the retry limits first.
  • Before the due date

    Call the month’s renewals as a campaign, with retries for no-answer and busy.

    Outbound calling software
  • Promised date saved

    The date the customer commits to is repeated back and saved on the call.

  • Advisor for the rest

    Questions about cover changes or a revised premium go to an advisor with the transcript.

New business

Quote requests called while they are still comparing.

Instant call-back

Quote forms posted to the Instant Lead Follow-up webhook get a call within about 15 to 30 seconds, on Grow and Pro.

The details an advisor needs

Product, family size and ages, city and existing cover, asked in conversation.

Advisor call booked

The quote call is booked with a licensed advisor while the customer is still on the line.

Insurance calls carry extra duties under IRDAI rules and your insurer’s guidelines. Keep the agent to reminders, general information and booking, and let licensed people handle advice and sales.

Example conversation

A renewal reminder before the due date, in Hindi and Hinglish.

A short written sample to show the style of call, with an English gloss under each line. It is not a recording of a customer call.

Shield Insurance Advisors is a made-up business for this sample. The promised date is saved as a field and the advisor gets a task to send the payment link.

  1. AI agent

    नमस्ते सुरेश जी, मैं Artha बोल रही हूँ, Shield Insurance Advisors से। आपकी car policy का renewal 28 तारीख को due है।

    Hello Suresh ji, this is Artha from Shield Insurance Advisors. Your car policy renewal is due on the 28th.

  2. Caller

    हाँ, याद है। Friday तक कर दूँगा।

    Yes, I remember. I will do it by Friday.

  3. AI agent

    ठीक है, तो मैं Friday, 21 तारीख note कर रही हूँ। Payment link advisor आपको भेज देंगे।

    Okay, I am noting Friday the 21st. The advisor will send you the payment link.

  4. Caller

    ठीक है, धन्यवाद।

    Okay, thank you.

After the call

Renewal reminder outcome

Example record
PolicyMotor · due 28 Nov
ResponseWill renew
Promised dateFriday, 21 Nov
Next stepAdvisor to send payment link

Example only. Your agent captures the fields and outcomes configured for your workflow.

What your team receives

No manual call reconstruction.

  • Premium-due and renewal reminders
  • Quote requests called back in seconds
  • Claim-step and document questions answered
  • Advisor hand-off with the full transcript
  • Calling window and Do-Not-Call checks
See it in the dashboard

The same screens your team will use.

These are views of the real Vistrow Voice dashboard, with sample data.

All Calls History in the Vistrow Voice dashboard: phone and website widget calls with status, direction, duration, sentiment and the agent that took each one
  1. 1

    Filter by channel

    Phone, web and website widget calls sit in one list, one tap apart.

  2. 2

    Inbound and outbound together

    Each row shows the direction, the duration and the page a website call came from.

  3. 3

    Sentiment and the agent

    See how each call went and which agent took it, then open the transcript.

Connected workflow

The call should update the tools your team already uses.

CRM and sheets

Outcomes to Google Sheets, Slack or a webhook on every plan, and to Zoho CRM, GoHighLevel or ArthaLeads on Grow and Pro.

Renewal campaigns

Upload the month’s renewals as a campaign with retries per outcome and a calling window. 5 campaigns a month on Launch, unlimited on Grow and Pro.

Advisor calendar

Advisor calls booked in the built-in calendar, with Google Calendar or Cal.com sync.

Boundaries matter

What Artha must never improvise.

Useful automation is grounded, auditable and honest about when a person needs to take over.

Never quote a premium, a coverage decision or a claim outcome it was not given.

Never give financial or policy advice; book a licensed advisor instead.

Never call outside the calling window or anyone on the Do-Not-Call list, and stop when asked.

Before you decide

The questions buyers ask first.

What does it cost?

Usage is measured in minutes of conversation, and the voice and model you choose change how quickly minutes are used. Telephony is billed separately by the provider you connect.

How pricing works

How much setup is it?

No code. Set the persona, prompt, voice and language, test it in the browser, then publish. Later changes apply from the next call.

Create an agent

Can a person take over?

On phone calls the agent can dial in the colleague you set and stay on until they answer. Website calls take a callback request instead.

Functions and transfer

What if it does not know?

With strict mode on, it quotes your approved answers and says it will check with the team when something is not covered, rather than guessing.

Knowledge base

Still deciding? Ask Artha yourself.

  • No signup needed
  • Free to try
  • 130+ languages
FAQ

Questions, answered.

The things people ask us most. If yours isn’t here, talk to us and a person will reply.

Ask us directly

It calls policyholders before premiums are due, calls back new quote requests within seconds, answers general questions on documents and claim steps from your approved information, and books or transfers to a licensed advisor for anything policy-specific. Every call is saved with a transcript and summary.

No. It answers only from the information you approve, and questions about a specific premium, coverage or claim decision go to your team with the details already taken.

Yes, on every plan: Launch runs 5 campaigns a month with up to 500 contacts each, and Grow and Pro run unlimited campaigns. Upload the renewals due as a campaign; the agent calls inside your calling window, retries unanswered calls, checks your Do-Not-Call list before every dial and saves the date each customer gives.

Renewal reminders to your own policyholders are service calls they expect, but the rules on commercial calls still apply to you as the sender. Campaigns marked promotional are limited to 9 am to 9 pm and skip contacts marked as on DND or without consent. The software does not look numbers up on the national DND registry.

Hindi, Marathi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam, Punjabi and Odia, plus English. It follows the customer if they switch.

Launch at ₹4,999 a month with 250 standard minutes includes 5 renewal campaigns a month. Unlimited campaigns and instant quote call-backs come with Grow at ₹14,999 a month with 1,200 standard minutes; Pro is ₹34,999 with 3,000 minutes and 25 calls at once. Prices exclude 18% GST, and your carrier bills phone-line charges.

Yes. On phone calls the agent dials the transfer number you set, or books an advisor call if nobody is free.

Live demo

Ready to try Artha for Insurance?

Try Artha live in your browser, or book a walkthrough with our team.

  • No signup needed
  • Free to try
  • 130+ languages