Vistrow Voice answers when the crew is on a roof or under a unit. It takes the job details, sorts emergencies from routine calls, books or records a callback, and can call web and ad leads back within about 15 to 30 seconds.
Technicians cannot answer from a roof, a loft or a van, and a caller with a leak or no heating usually rings the next company.
You write the questions for each type of job and the agent collects the answers during a normal conversation.
The same agent treats a burst pipe differently from a quote request.
Leads from ads, forms and lead sources can be pushed to Vistrow Voice by webhook, and a call to the lead is queued within about 15 to 30 seconds. Your calling window and Do-Not-Call list still apply.
A call picked up and a lead called back quickly are worth more than a perfect form. Use the agent to be first on the phone, and your team for the visit.
The choice depends on how many calls you miss and how many need a person straight away.
Fits when: Small teams with a steady office day.
Trade-off: Field work and nights leave calls unanswered.
Fits when: Firms that want a person on every call.
Trade-off: Operators follow a script and may not know job types, areas or on-call rules.
Fits when: Routine calls and lead call-backs where speed matters.
Trade-off: Needs clear job questions and an emergency route.
Fits when: Firms with an on-call rota.
Trade-off: Needs a short test to agree what counts as an emergency.
| Criterion | What good looks like | How to test it |
|---|---|---|
| 01Emergency call | It recognises your emergency cases and reaches the on-call person. | Describe a leak or no heating at night. |
| 02Quote request | It records the job type, address and a preferred time. | Ask for a roof or solar quote and read the record. |
| 03Service area | It says whether you cover the caller’s area, from your information. | Give an address just outside your area. |
| 04Lead call-back | A lead sent by webhook is called within seconds. | Send a test lead and time the call. |
| 05Record delivery | The call record reaches your CRM or spreadsheet. | Check the destination after a test call. |
| 06No invented answers | It does not promise prices or times you have not approved. | Ask for a price you have not entered. |
Usage is measured in minutes of conversation, and the voice and model you choose change how quickly minutes are used. Telephony is billed separately by the provider you connect.
How pricing worksNo code. Set the persona, prompt, voice and language, test it in the browser, then publish. Later changes apply from the next call.
Create an agentOn phone calls the agent can dial in the colleague you set and stay on until they answer. Website calls take a callback request instead.
Functions and transferWith strict mode on, it quotes your approved answers and says it will check with the team when something is not covered, rather than guessing.
Knowledge baseStill deciding? Ask Artha yourself.
The things people ask us most. If yours isn’t here, talk to us and a person will reply.
Ask us directlyYes. It answers on your business number, takes the job details, sorts emergencies from routine calls and books a visit or records a callback. On phone calls it can transfer an emergency to your on-call number.
It does not find leads. It answers the calls you receive and can call back leads from ads or forms by webhook within about 15 to 30 seconds, ask your qualifying questions and save the answers.
Not today. It books into the Appointments calendar in Vistrow Voice, and records can be sent to Zoho CRM, ArthaLeads, Slack, Google Sheets or any webhook.
With the call window left blank on the number’s route, the agent answers at any time. Urgent calls can be transferred to your on-call number.
American and British English voices are set up with you on request. You connect a number from your own telephony provider over SIP, and overseas calling depends on that provider.
Try Artha live in your browser, or book a walkthrough with our team.
