Appointments shows bookings made by your agents or your team, in Calendar or List view. Filter by source (Agent or Manual) and status.
- New Appointment: pick a free slot and book it.
- Open a booking to reschedule it or mark it confirmed, completed, cancelled or no-show.
Bookable hours
Agents only offer slots inside your hours. Set business hours per day, slot length (15–60 minutes), timezone and blackout dates under Settings → Scheduling.
Sync an outside calendar
Under Integrations → Calendars an admin can connect:
- Google Calendar: sign in with Google.
- Cal.com.
- Calendly: paste a Calendly personal access token (in Calendly: Integrations & apps > API and webhooks > Personal access tokens). Calendly books only when the caller gives an email address; without one, the booking stays in your Vistrow calendar.
- iCloud Calendar: your Apple ID email and an App-specific password (make one at appleid.apple.com > Sign-In and Security > App-Specific Passwords).
Busy times in a connected calendar are not offered, and bookings, moves and cancellations are copied there. Outlook shows only where its card appears. If a sync fails, the booking in Appointments still stands.