- Add contacts under Contacts (import a CSV or add them by hand).
- Go to Outbound and click New Campaign. Pick the number, the agent, and the contacts or a segment.
- Launch it. Progress shows per campaign: connected, calling, pending, no-answer, failed and blocked.
Compliance is automatic
Every dial is checked against your Do-Not-Call list and calling window from Settings → Calling rules before it goes out. Blocked contacts are counted, not called.
Limits by plan
On Launch you can create 5 campaigns a calendar month, each with up to 500 contacts, and one campaign call dials at a time. The Outbound page shows how many you have used this month. Grow and Pro have unlimited campaigns of up to 5,000 contacts.
Instant lead follow-up
To call new leads within seconds of them arriving, use the webhook on Integrations → Instant Lead Follow-up. Instant lead calls and follow-up calls are part of the Grow plan.