Read the Dashboard

The Dashboard summarises calls, leads, minutes and appointments for the period you pick (Week, 14 days or 30 days), compared with the period before.

What each figure counts

• Qualified — calls where a caller's name was captured. Website-widget visitors enter their name before the call, so most widget calls count.
• Booked — calls where the caller asked for a date and time. It does not guarantee an entry exists in Appointments; confirmed bookings are listed there.
• Minutes — total call duration in the period.

Needs attention

The cards at the top flag things that affect customers: a CRM that stopped receiving leads, calls that ended before anyone spoke, and finished campaigns. Click a card to go to the page that fixes it.